SAMS CRM automates the task of capturing data and rewarding your clients
Client relation management (CRM) gives salons the insights to effectively retain clients.
SAMS CRM automates the task of capturing data and rewarding your clients
Client relation management (CRM) gives salons the insights to effectively retain clients.
Why salons need Client Relation Management (CRM)
Understanding of your clientele how often they visit, reward the loyal visitors and having a way to contact them automatically is a key to increase clients over time—without guesswork.
A professional looking kiosk tablet placed at the front desk for client to sign in
Check In
Capture info from client based on your settings: name, phone, birthday, service, stylist and more…
Client Self-Serve
Clients can easily follow a few simple steps to sign in and salon can immediately see client’s info: new or existing, how long the wait is and previous visit, etc.
After Service Survey
Client will receive an SMS text after the visit to rate their experience. Good rating will automatically post on your website to attract new clients.
Reward Programs that incentivize clients to visit more often and tells their friends
Visits or Points
Provide your clients with either Visits Reward or amount spend Points Reward. System will automatically SMS text the reward once they’re qualified.
Birthday
On the client’s birthday they will receive a special message and discount set by salon. An experience that your clients will remember your business.
Friend Referral
Your existing client will receive a referral code which they can share with a friend, once a friend redeem the code the existing client will receive a reward.
Effectively managing client’s reviews are essentials for salon
What are clients saying?
Read what clients are saying about your salon and staff in an invaluable insight to know what you’re doing right and what need to improve.
Share good reviews
Promoting good reviews on salon’s social media by making it easy for clients to share their good review automatically with Yelp, Facebook and Google.
Control poor reviews
All client’s poor reviews will go directly to you, which you can response back to clients directly – taking necessary actions to resolve it and keep client happy.
The SAMS Owner app gives salons the power to oversee all activities on the go
Mobile Management
Complete booking management from a mobile phone.
Update via Mobile
Update salon information, business hours, and all reminders from your mobile phone.
Status Updates
Monitor current activities such as which stylist is working, number of clients checked in, today’s sale status, and more.
Hardware
10.1″ Tablet with Deluxe Stand
(Black or White)
8″ Tablet Check-In with Kickstand
(Black)
Pricing
SAMS CRM
$99/month
